Nelson, Sheridan, Autococker and Automag vintage parts. facebook youtube google plus

Search Site
 

Customer Service

Condition of items
BacciPaintball sells items in three different categories of shape, Used, New Old Stock (NOS) and New.
BacciPaintball specializes in selling used items and the majority of items listed are used and will have a rating based on their condition. If you are buying used please do not expect a new items. Used means the items probably has seen the field and depending on it rating might be in very good shape to very poor shape. Pay attention to the written descriptions. Occasionally certain items will be New Old Stock (NOS). This means the items that they have never been used but they may have been in a box for ten years. Items that are stated to be new are in excellent shape and have never been used before.
Condition of items
Because of BacciPaintball's ever changing supply and massive amounts of different parts occasionally items will be shown as available may be out of stock. If this is the case money will be refunded for the unavailable item and we apologize.
Shipping & Delivery
BacciPaintball ships packages once a week through USPS. BacciPaintball never ships parcel post or Express Mail. If you are in an extreme rush to get a certain product you should purchase your item from a major retainer. We will only ship through USPS via Priority Mail, First Class Mail or Media Mail for books or videos. If you feel that shipping calculator is giving you an incorrect rate please email orders@baccipaintball.com and write the exact item numbers and shipping cost. If you are placing a large order and would like to inquire about shipping rates for UPS you can email at orders@baccipaintball.com
The way shipping works on this site is that I have to preset a weight for each item.  Small items are typically calculated at 1 ounces each.  If you order 16 orings the shipping calculator thinks your package should weight 16 oz or 1 pound.  If this happens and you place your order please email me at order@baccipaintball.com and I will be happy to refund excess shipping.  Please also email if you would like your package shipped first class if possible and have the excess shipping refunded to you.  This is not always an option but in the example stated above the refund it works.  

Another problem with the shipping calculator is that is cannot calculate USPS flat rate postage.  If you are ordering a paintball marker or a ton of misc parts and you feel the package should be able to fit into a flat rate box please email.  If it will I would be happy to ship that way.  Some times items cannot fit the flat rate boxes though.  This is usually the case with larger masks, packs, and some hoppers. Any questions email and I would be happy to assist.  I am also ALWAYS happy to refund excess shipping, just ask.
Privacy & Security

BacciPaintball can be reached at any time at via email at questions@baccipaintball.com

If you would like to call via the phone you can reach me (Dan at BacciPaintball) at 707-728-5060 but please leave a message.  I don't typically pick up this line but I will return messages.  Technical questions are better answered through email though since I can send pictures and link directly to products.

BacciPaintball does not have a retail location but is located in Los Angeles.  Packages ship from Los Angeles as well.

Cookies are used on www.BacciPaintball.com to store visitors personal settings and record session information relating to shopping card information. BacciPaintball never sells information to Ad Servers nor do we have special relationships with any ad server companies. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending an email at questions@baccipaintball.com

If you feel Bacci Paintball is not following the above stated information policy, you may contact me and I will do my best to correct any problems.  

Daniel Bacci
e: dan@baccipaintball.com
p: 707-728-5060 

Returns & Replacements
At BacciPaintball.com we pride ourself on the satisfaction of our customers. If for some reason you are not satisfied please email us immediately at orders@baccipaintball.com and please include your order number. There is a 5 day period for returns from the date the items arrives.
Ordering
All orders on BacciPaintball ship from Southern California and may take up to 10 days to ship although average time from payment until item is in the mail is 3 days but in some instances the wait can be longer or shorter. If item doesn't ship in 10 days you will receive a refund and my apology. BacciPaintball will not take on orders it cannot fill and if for some reason an item is unavailable a customer will receive a refund or contact from orders@baccipaintball.com explaining the situation and asking what the customer would like to do.
Payment
Currently BacciPaintball only accept orders through paypal or orders via money order. If you would like to pay via money order please email at orders@baccipaintball.com with the items you are interested as well as your zip code for a shipping quote. Once your order is confirmed the money order must be received within ten days or the items go back into stock.